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Enter all Pax in Singles for Manual fastBookings same as iComBookings

Product Version: v.310
Document Version: 1.00
Last Updated: 25/07/2016 12:24
Author: Geert and Sonica

This white paper will help you to …

  • Delay the selection of room configuration in Fastbook until Service Insert
  • Create Fastbookings in a similar format as iCom bookings
  • Learn an alternative method of making a Fastbooking and consider whether not this will be beneficial for you

Overview

iCom bookings appear in Fastbook.
For an iCom booking each passenger is entered under a separate single room tab in Pax Traveling.
For each service booked iCom configures the Single Room Configuration for each Single Pax
Some Tourplan clients make Manual Fastbookings in the same manner.
It is now possible via a new INI setting to skip the manual creation of single rooms for each passenger and Tourplan will do this automatically.

Fastbook INI setting FB_ICOM_BOOKING_FORMAT

This new INI setting can be set for ALL users or specific users.

This setting will force the use of the iCom Room Format for Fastbook for User GEERT.

Use in CONJUNCTION WITH EPS

In order to get the full benefit of this new feature you should use EPS rather than standard service insert.

Example 1: Booking for 1 Double

Assume you create a booking for Homer and Marge Simpson requiring a Double room.
The Pax Travelling – Insert Wizard screen will be as follows:

Insert Pax/Delete Pax buttons replace Insert Room/Delete Room buttons.
All passenger names have to be entered to make use of this feature.
It is important to note that a room type cannot be selected. The room type defaults to the Single room as set in the INI flag.
A room name is now recorded as a combination of the title, forename and surname. For this reason it is advised to review your message layouts for Fastbook where the roomname is output.

Save and proceed to Service Insert.
Enter the relevant search criteria and click Find.

Note that ALL passengers have been configured in Singles

In order to Search for a Double Room, select Search using a new configuration

Select 1 Double

Click Find and Book the required service.

Before saving the first service the Room Configuration has to be created by selecting the Configuration tab. Although this might seems like a duplication of the search using a new configuration selection it is not. During the search you specify the number of room required. During this step you need to specify which pax will be included in this service and configure the sharing 'pairs'. This is only configured once, for all subsequent service insert action this sharing configuration is used it will not require you to configure it again as it will use this configuration.

Move the passengers to the right so they are included in the service.

For each passenger select the required room type. In our example DB for both:

As both passengers will share the 1 x DB room the Link number has to be the same. We change the Link for Marge Simpson to 1.

Now we can save.

The room configuration created will now be available for any other service you want to add to the booking from EPS search Room Configurations

Example 2: Booking for 2 Doubles + 1 Infant

Assume you have Homer, Marge and Maggie Simpson travelling together with Peter and Lois Griffin.
They require 2 Double Rooms with 1 Infant in one of the Double Rooms.
The Pax Travelling – Insert Wizard screen will be as follows:

Insert Pax/Delete Pax buttons replace Insert Room/Delete Room buttons.
All passenger names have to be entered to make use of this feature.
Save and proceed to Service Insert.
Enter the relevant search criteria and click Find.

Note that ALL passengers have been configured in Singles

In order to Search for 2 Double Rooms, select Search using a new configuration

Select 2 Doubles

In order to enter the infant tick Pax Numbers Only

Fill in 4 Adults and 1 Infant

Click Find and Book the required service.

Before saving the first service the Room Configurations need to be created by selecting the Configuration tab.

Move the passengers to the right so they are included in the service.

As learned in the first example in order for passengers to share a room the Link number has to be the same.
Homer, Marge and Maggie will share a room and let's call this Link 1:

Peter and Lois will be in the 2nd room let's call this Link 2

Now we select DB for Homer and all names with Link 1 will get room type DB.

Similarly, we select DB for Peter and all name with Link 2 will get room type DB.


Now we can save.

The room configuration created will now be available for any other service you want to add to the booking from EPS search Room Configurations

Booking Summary Screen Change

Another significant change to the Fastbook module is the removal of the Room summary section on the booking summary screen. The booking summary screen now shows a list of services with cost, retail and agent value as before. It shows the total costing for the booking as before. It no longer shows the per room value of the total cost as this is irrelevant. There is no longer a per room value as the booking is now pax based rather than room based.

Implementation considerations

All bookings created via the iCom method, such as bookings originating from iCom, will appear in this new pax based format.
Bookings the user enters via the Fastbook once this INI flag is set will be entered in the pax based format and display the same as iCom created bookings.
Bookings entered prior to the INI being set, will appear in the old room based format. It is important to note that users need to know both methods as they will both exist once the INI flag is set. Bookings created prior to setting the flag will appear in the room based format and has to be edited as such. Bookings created after the INI is set will be created in the pax based format which this whitepaper addresses. Over time, the room based format bookings will be finalised and only pax based bookings created
Messaging consideration
Any message layout using room based costing in the tail will not be correct if the pax based method is used. For example a booking with 2 singles (like in example 1) has 2 transfers each at R837.50 which means it is R837.50 per pax they need to pay. However, you add an accommodation service only for the 1st pax in the single room of R4009.50. The pax link number is important because that is the link number all the costs are associated with. In this case both are single rooms. Now, when you output the document which uses <AGENT:SG:TL:AD:PP> and <AGENT:SG:TL:AD:TL> it displays the total of the booking divided by 2 single pax. So, the second pax ends up paying for half of the accommodation as well. My screenshots below to explain.





However, it is important to note that this happens on bookings that have this INI on or off. In other words, if the INI is off, and Fastbook operates on a room based, you insert your pax the same way indicating single rooms the same message output is generated. So, this messaging issue is present when you configure pax per room regardless of whether the INI is on or off. The difference is that with the INI off you get the room based portion of the booking summary screen. The users then copy the per room cost from that screen into the quote. Now, with the INI switched on, this disappears. There is no way for the user to know how much pax 1 pays vs. pax 2. We've had some challenges in this regard with the pax based entry – even before the new INI flag came along. If the INI flag is off you can still see the values in Tourplan as they are correct. However, the documentation cannot split the costs/sell prices in the tail based on a specific PXN Id so we cannot display cost per individual. I am not sure whether you want to address this challenge in your document? The challenge exists with pax based entry and not really the INI flag so not sure…? Might be useful info for other branches implementing to know this info though….